Trip4Shot Cancellation and Rescheduling Policy
Effective June 25, 2023
Rescheduling or Cancelling
Changes and cancellations made by you
- Shoot bookings may be cancelled up to 15 days prior to the shoot date for a 90% refund; Trip4Shot retains 10% for processing and handling fee.
- Within 15 days, once the shoot date and time are confirmed (i.e., the “Shoot Details” are delivered), you may cancel up to 7 days in advance of the date and time of the reservation for a 50% refund; we will retain the 50% balance for processing and handling fees. If the Shoot Details have not been confirmed within this time frame, you may cancel for a 90% refund.
- Within 7 days of the shoot date and time, all sales are final and there is no refund for cancelled shoots.
- After your booking is confirmed and up until the shoot date, we will attempt to accommodate any rescheduling requests. We cannot guarantee we will be able to do so. If we cannot, you will have the option to maintain the existing reservation or to cancel as set forth in points (1), (2), and (3) above. Rescheduling requests can be submitted through your account with us, up to a maximum of 3 requests.
- Switching photographers after the booking is made is treated as a cancellation and follows the same policies as outlined in points (1), (2), and (3) above. (i.e., Changes to photographers up to 15 days before the shoot date OR within 7-15 days before the Shoot Details are delivered will be refunded 90% of the shoot fee. Within 7-15 days before the shoot date with delivery of the Shoot Details, you will be refunded 50% of the shoot fee, and changes to photographers within 7 days of the shoot date will not receive a refund.) In all cases, if you wish to switch photographers, you must start a new inquiry for dates and times with another photographer.
- For proposal booking packages that include a planning session with the photographer, cancellation after these planning services have been rendered will be refunded the balance of the shoot fee minus the $100 planning session fee.
- Trip4Shot’s first concern is for the health and safety of our customers, photographers, and team. We encourage you to stay informed with facts from authorized health authorities and travel safely. Daily updates from the World Health Organization can be found here.
Changes and cancellations made by Trip4Shot
We will make every reasonable effort to provide the services in accordance with the descriptions provided on our website. Although it is unlikely that we will have to make any changes to your booking or cancel confirmed bookings, we reserve the right to do so should it become necessary or advisable. If we must cancel your booking, we will either provide you with a credit that you may use towards another booking or a full refund at our discretion.
For any questions or concerns, please email us at [email protected].